Privacy Policy

1. Introduction

Hillmont Properties ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us, including:

Personal Information:

• Full name
• Phone number(s) (mobile and/or landline)
• Email address
• Mailing address
• Property address and details

Property Information:

• Property type, condition, and features
• Ownership and title information
• Mortgage and financial details
• Repair and maintenance history
• Reasons for selling

Technical Information:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referring website addresses

3. How We Collect Information

We collect information through:

• Direct Submissions: When you fill out forms on our website, including our Seller Scenario Form
• Phone Communications: When you call us or we call you
• Email Communications: When you email us or respond to our emails
• Text Messages: When you text us or respond to our text messages
• Automated Technologies: Through cookies, web beacons, and similar tracking technologies

4. How We Use Your Information

We use the information we collect to:

• Evaluate your property and prepare purchase offers
• Communicate with you about your property inquiry
• Conduct due diligence and property research
• Process and complete real estate transactions
• Provide customer service and support
• Send you information about our services
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and protect our legal rights

5. Communication Practices and Your Rights

Phone Communications:

By providing your phone number and consenting to contact, you agree that Hillmont Properties may contact you at the number(s) you provide, including:

• Calls using an automatic telephone dialing system (autodialer)
• Prerecorded or artificial voice messages
• Calls from our representatives

Your consent is not required as a condition of purchasing any property or service. You may opt out of phone calls at any time by:

• Requesting removal during any phone call
• Calling us at (713) 371-7979 and asking to be removed from our call list
• Emailing Info@HillmontProperties.com with your opt-out request

Text Message Communications:

By providing your mobile phone number and consenting to contact, you agree to receive text messages (SMS/MMS) from Hillmont Properties regarding your property inquiry and our services. Message frequency varies. Message and data rates may apply.

To opt out of text messages: Reply STOP to any text message you receive from us. You will receive a confirmation message that you have been unsubscribed. After opting out, you will no longer receive text messages from us unless you re-subscribe.

For help: Reply HELP to any text message or contact us at (713) 371-7979.

We respect your privacy and will not share your mobile number with third parties for their marketing purposes. Standard message and data rates from your mobile carrier may apply.

Email Communications:

By providing your email address and consenting to contact, you agree to receive emails from Hillmont Properties regarding your property inquiry, offers, and our services.

To opt out of emails: Click the "unsubscribe" link at the bottom of any email we send you, or email us at Info@HillmontProperties.com with your opt-out request.

Compliance with TCPA:

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state laws regarding communications. We maintain internal Do Not Call lists and honor all opt-out requests promptly. We will process opt-out requests within 30 days and maintain records of all consent and opt-out requests.

6. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., title companies, inspectors, attorneys)
• Business Partners: Other real estate professionals involved in your transaction
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of others

We do not sell your personal information to third parties for their marketing purposes.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Property transaction records may be retained for up to 7 years or longer as required by applicable laws and regulations.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of phone calls, text messages, and emails as described above
• Data Portability: Request a copy of your information in a portable format
• Restriction: Request restriction of processing of your information

To exercise these rights, contact us at Info@HillmontProperties.com or (713) 371-7979.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell personal information. To exercise your CCPA rights, contact us at Info@HillmontProperties.com.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: